image placeholderWhether you are setting expectations, evaluating performance, coaching, counseling, disciplining, terminating, or even just memorializing a key event, words matter. In fact, how you document, when, how often, and how you follow up on your documentation all have legal and non-legal implications for your workplace. In this informative program, participants learn why documentation is important from a legal and non-legal perspective, what kinds of documentation to use, how to use documentation as a meaningful performance management tool, how and when to document, and where to put the paper when documentation is complete.